PRIVACY POLICY, Refund and Cancellation Policy
PRIVACY POLICY
Who we are
Suggested text: Our website address is: http://nyrahospital.in
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Refund and Cancellation Policy
- By making payment to us through our website or digital application, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.
- This policy is applicable to all units of “Nyra Hospital Eye Care and laparoscopic Centre “along with its Subsidiary firms.
- This policy is subject to revisions based on decisions taken by management from time to time.
- Cancellation and Refund policy is applicable only for online payments made through payment gateway platform for the services which are provided through website or through digital application.
- If you choose to pay online, you may be directed to a third-party payment gateway to enable the processing of the payment. This transaction will be governed by the terms and conditions and privacy policy of the third-party payment gateway. Company shall not be liable for any loss or damage arising directly or indirectly arising out of the usage, decline, or acceptance of authorization for any transaction, for any reason whatsoever.
- For Cancellations and for any disputes, you may send mail to nyrahospital@gmail.com along with details as mentioned in Annexure 1 below. If the same is accepted by the company, refunds will be processed manually within 7 to 15 working days after due verification and approval by respective authorities. Additional time may be required to reflect the refund in your bank account, depending on the policies and procedures of your bank or payment service provider.
- Certain payments may not be eligible for refunds, including but not limited to payments made for:
- a) Digital products or services that have been accessed or downloaded.
- b) Customized or personalized items.
- c) Services already availed which involve utilization of consumable goods.
- We reserve the right to amend or update our refund policy at any time. Any changes will be communicated to our customers through our website or other appropriate channels.
-
Annexure 1
Patient Name:
Mentioned while making payment
PRN Number:
If patient is already registered with hospital
Unit (Hospital Location):
To which the Request was raised
Telephone No:
Mentioned while making payment
Email ID:
Mentioned while making payment
City:
Mentioned while making payment
Payment Transaction ID:
Mentioned in Receipt
Transaction Date:
The date on which the request was raised
Account No:
Account Holder Name:
IFSC Code:
Bank:
